In an effort to limit intimate contact and take precautionary measures, we offer touchless delivery. We have always placed a priority on food safety and cleanliness as a food firm. Our policies and processes have been improved and reiterated. Regarding personnel, travel, and the issue with the coronavirus, we are according to the rules and recommendations given by various governmental organizations and our consultants. We are constantly monitoring the disclosure of information from all pertinent government entities and will modify our reaction as necessary to ensure we maintain our customers, our products and our employees safe.
Do I have a say in what products are included in each bundle? Our experts carefully choose the products that go into each bundle, choosing ones that they believe will delight even though the product selections in bundles cannot be altered. We'll save you time by curating everything for you so that you only need to choose the bundle that matches the product types, sizes, or the price you're looking for. If you would rather choose your own fruit and snacks,
How do I make a purchase from Growzo? Growzo makes online shopping quick, simple, and delicious. Simply browse our departments for fresh food and groceries, or use the search box to look for all of your preferred brands. Here are some helpful hints to get users started on your shopping: Top-Rated: This page directs you to the freshest produce, seafood, and fruits that we'll have to offer. Our experts taste and evaluate more than 800 fresh products every morning. We do that so that you are aware of the truly wonderful things. Therefore, look for our top-rated products because they are the industry leaders in their fields. Fresh Deals is a section that can be found in our site's top navigation.
How can I pay for my order? Growzo offers a variety of payment methods, including: - Checking accounts; - Credit cards with the MasterCard or Visa logo; - Discover, American Express, and Visa debit cards; - Visa, MasterCard, MasterCard. GPay, PayTM and other wallets are also available. Can I use multiple payment methods? Typically, we only take one type of payment per order. An order that is paid for with a Growzo gift card would be the exception to this rule. If there is any balance left on the gift card after the order has been paid for, the leftover balance will be taken out of the primary payment method on file.
Can I apply more than one promotion code to one order? No. The use of multiple promotional codes is not permitted. However, we do urge you to do so if you qualify for them. Simply use one promotional code per order, and be careful to utilize each one before it expires. How do I get promotions? Make sure you opt up to get a Growzo email if you want to receive deals and communications from us. To ensure you're receiving our promotional email, just navigate to Your Account and click on Username, Password and Contact Information. How can I use the promotional code that I was given? You can use promotion codes (sometimes known as "promo codes") during checkout. Simply click checkout from the navigation bar at the top of any screen or from within Your Cart after adding all the food you love to your cart. Near the bottom of the screen, look for the "Have a Promotional Code? Enter here" field. To add the promotional codes to your order, just enter them into that form and press the green "Apply" button. My promotional code isn't working; why? Please double-check that you entered the promotion code correctly and that it is still valid by typing or copying it into the designated field. Remember that each order can only use one promotion code. Please call us at ....... if everything appears to be in order but the promotion code doesn't work so that our customer service team can assist you. I have a coupon for something, but it's out of stock. Can I obtain a raincheck? Sorry. For coupons on out-of-stock items, no refunds or rain checks will be given. Where will I find Coupons, and how do they work? For quick access to all the coupons that are currently available, visit the Growzo Coupon Savings section (located in ....), or simply carry on with your regular shopping. On all of the products on our website, there are coupon offers as well. Simply search for the savings text in .... By selecting the checkbox, the coupon will be activated. When all requirements have been satisfied, you will see the green "coupon applied" text. I have a paper coupon, but can I also submit the digital one? Sorry! We are unable to accept coupons that come from outside sources at this time. I checked a coupon; may I now uncheck it? No. A coupon offer remains live after it has been "activated." The savings from the coupon won't be applied until you spend the minimum amount on the item. Can I use a coupon more than once? No. You are not permitted to use the same promotion twice if you have already used a coupon for a product purchase. The check mark next to the coupon will be visible when you log in, but the green confirmation text that the coupon has been applied will be missing. How can I get a gift card? Do you wish to provide a food gift? You can choose the occasion and personalize your gift card by going to Your Account and clicking on Gift Cards. After customizing, you have the option of emailing the gift card to the recipient or downloading a PDF of the gift card for printing. How may a Growzo gift card be redeemed? Shop for the foods you love on Growzo, then, when you check your basket, look down below your purchase total for the redemption code "Got a New Gift Card? Enter this." Gift Cards from Growzo can be used in conjunction with a discount code. For further details, please visit our Terms and Conditions.
How soon can I receive my order? Orders can be placed for delivery the following day or up to a week in advance to any of the places we cover. We offer same-day delivery in a lot of the places we cover. Ordering in the mornings for delivery in the evenings is possible. Click here to view the delivery alternatives that are available in your region. What is the minimum order? The minimum order amount, excluding tax and delivery fees, is Rs.... Does Growzo deliver to me? What are the days and hours of delivery? To view precise details about an address, click here. Express delivery: What is it? The quickest method to obtain the freshest foods is through express delivery. You can choose from a limited selection of things and have them delivered immediately or within an hour. The time it takes for your order to get to your door can be as short as 60 minutes. How is express different from same-day delivery? Our quickest option is express delivery, where you can choose from a limited selection of items for on-demand delivery. Within a one-hour time range, they will be delivered in as little as 60 minutes after you place your order. With same-day service, you can browse the entire Growzo product selection in the morning for delivery that same evening within a two-hour timeframe. Can I pick up my order? Yes, you can walk into your nearest Growzo store to pick up your order. Where is my purchase? Orders placed through Growzo are made to arrive throughout the window of time you choose. We may call you if unforeseen circumstances result in the late delivery of your order. You can reach us at .... for prompt help on the day of delivery. Can I cancel or reschedule an order? Before the order cut-off date shown on the email we send to confirm your order, you have the option to postpone or cancel an order at any time. Order cut-offs and delivery windows may fluctuate slightly depending on the neighbourhood. We must get your cancellation prior to the cut-off time in order to prevent charging you for the order you intend to cancel. Order cancellations made after the cut-off date are subject to a restocking fee equal to 100% of the cost of perishable items plus 25% of the cost of packaged goods, minus fees and taxes. Call Growzo Customer Service at .... if you miss the deadline yet, for some reason, are still unable to accept your order. Can I modify my order? If you need to change an order before the cutoff time specified in your confirmation email, go to Your Orders in your account and click the alter button. When they forget or run out of something, many of our clients find this to be helpful. In order to reserve a time slot, you can also begin and place an order. Later, you can use the modify option to later add items to your cart. To ensure that we can process your changes, please make sure to finish and save them. How can I view the status of my order? Visit your orders to examine your delivery information or the items you ordered. Orders placed through Growzo are made to arrive throughout the window of time you choose. We will contact you if unforeseen circumstances result in the late delivery of your order. Please call us at ...... for prompt help on the day of delivery. If I didn't get everything I ordered, what should I do? If there are any problems, kindly use our Customer Support form to let us know so we can fix them. Give us a call at ...... if you need the item delivered, and we'll take care of you. Can you deliver my purchase earlier or later if I won't be at home within the specified delivery window? We sincerely apologize, but on the day of delivery, we are unable to adjust delivery timeslots. Unexpected incidents do, however, happen. Therefore we ask that you call our customer service department at ...., to discuss your alternatives. What if I can't pick up my order at home? Call Growzo Customer Service at …. If you are not home when your purchase is scheduled to be delivered, we will try our best to redeliver it later that day. Your things have already been prepared for you because your order was made during the midnight hours. So, we do not assure 100% guaranteed help in this case though. We'll make every effort to deliver your order to you personally. You can give the doorman in your building permission to accept deliveries on your behalf. We advise choosing a neighbor to accept your order after your second package in case you aren't home when we arrive. The only catch is that until you pick things up, they are in charge of keeping your frozen products and your perishable items cool, so pick a neighbor you know and trust—and be sure to get their permission first. You can choose unattended delivery if you reside in certain suburban neighborhoods. In case you need to depart during your delivery window, Growzo will leave your delivery in the place you choose at home if you approve Unattended Delivery. Check Your Account's Delivery Addresses to discover if Unattended Delivery is available in your neighborhood. How can I return a mistakenly ordered item? To contact us, kindly send an email to info@growzo.com or call on ..... You can then hand the product(s) to a member of our delivery team on your subsequent delivery, and we'll be happy to credit your account for the purchase price. What happens if I get a product that I don't like? To help us help you, please send an email to info@growzo.com or call on ..... to let us know about any problems. Before throwing away any item that you are unhappy with, please get in touch with us. We may be able to get this done as part of our quality assurance program to help us make future deliveries better. How do you prevent your luggage from causing damage to my belongings? Each bag is contained inside a container that will safeguard it throughout the whole delivery procedure. How long will the delivery bags keep my stuff fresh? Up to two hours after delivery, refrigerated perishables will remain fresh in the delivery bags. Items that have been frozen should be put in the freezer right away. Should I tip the delivery driver? Can you add a tip to my order total? Although it is not required, you might choose to leave a tip if you believe you have received great service. On both our site and the iPhone app, you may have the option to add a tip at checkout. Under no circumstances is a Growzo employee allowed to ask for tips. According to our policies, the delivery team members who actually delivered your item will receive the full tip, less the processing fee levied by the credit card processor. Another choice is to tip in cash when your product is received.
What is Growzo at Office Subscription? With increased product and service choices tailored specifically for corporate clients, Growzo at Office offers businesses the same tasty, high-quality food that has become indispensable for hundreds of thousands of homes. These consist of the following: Outstanding single-serve, whole-bean, and crushed coffees with a selection of milk and cream Special curated fruit baskets Popular manufacturers of foods, drinks, and pantry essentials Convenient delivery times in the morning and the afternoon Dedicated customer service representatives and corporate account managers. Why is the delivery fee higher for businesses? A dedicated corporate account manager and customer service team, special features like Standing Orders, more specialized product sizes, and weekly specials are just a few of the ways that Growzo at Office makes sure that corporate/office clients have access to additional product and service offerings that are especially suited for the workplace. Additionally, corporate/office clients often demand longer delivery times due to larger orders, the need for separate freight elevators for offices, and the requirement that deliveries go through security. Growzo is able to provide these exclusive services while keeping the same low rates every day, thanks to Growzo at a delivery fee. It is not a tip and will not be offered to any Growzo staff members who deliver your order or are otherwise involved in its delivery.
How do I modify my password? Simple. Only click this. After requesting your username, we'll send you an email with a secure link so you can update your password and resume your shopping. What if I forget my password? Simple. Only click this. After requesting your username, we'll send you an email with a secure link so you can update your password and resume your shopping. How can I update the payment details linked to my account? To update your account's payment details, click here. How do I update my delivery address? To change your delivery address, click here. How do I change the information on my account, phone, and email? To update your account, phone, and email details, go here. How do I choose what kind of alerts I receive? While logged into your Growzo account, go to Your Account Preferences and select the kind of communications you want to receive. How can I enable or disable SMS text alerts? Open Your Account Preferences while logged into your Growzo account to enable SMS alerts. Your mobile number must be entered, and you must select the notifications you want to receive. You merely need to reply to the confirmation text message received to that mobile number to complete the process. I signed up online to receive SMS alerts, but I haven't responded to the confirmation text. Am I signed up to receive messages? No, not yet. You must verify your subscription by answering the confirmation text sent after signing up if you want to receive SMS alerts. Want to try once more? Enter your Growzo account and go to the Your Account Preferences area.
What is Growzo? The most simplified method of shopping for fresh fruits and veggies is through Growzo. The shortest route from farms and dairies to your table has been determined by our team of top food specialists, who have also designed the ideal environment for the food. We offer all the deliciously fresh goods you could ask for, that too for much less than you could see on competitor sites. We deliver it straight to your doorstep. How can I find out more about Growzo? To learn more about how we can provide you with the freshest, best-tasting, and most affordable food available, reach out to us with your queries at info@growzo.com What is the origin of the items in my order? We know the food is high-quality because we buy it directly from farmers who produce it. It is immediately delivered to our brand-new, cutting-edge facility, which is designed for the best food treatment. Our team of skilled product experts and others guarantee that the food you receive is always of the highest quality. So it takes just a few days to get from the farm to your door, which means there is less processing by middlemen, increased money for growers, and it gets to you fresher. Where can I get Growzo corporate information? Click here for press contacts if you have any questions about the press, public relations, or the media. Please send an email to info@growzo.com with any other questions. Where can I find the Customer Agreement? Our Customer Agreement contains all the information about what to anticipate while shopping with us. Reach out to us at info@growzo.com for more information. How does Growzo subscription work, and what is it? With a Growzo subscription, you can reserve a timeslot in addition to receiving limitless free deliveries. You can thus place as many orders as you'd like without ever having to pay a shipping cost. Additionally, you'll get access to unique discounts and deals. Is Growzo subscription available for express and business orders? Growzo subscription offers coverage for express orders. Business and corporate orders issued through the Subscription model may be accepted. Reach out with your request at info@growzo.com for more information. How do I opt out of Growzo subscription plan? Auto-renewal can be turned off at any time. If auto-renewal is disabled, your current membership will remain active until the end of its term, after which it will expire. Send an email to info@growzo.com with your request in this case. How can I recommend family and friends? Use the Twitter and Facebook plug-ins to contact your friends on social media, or click here to send a personalized invitation to their email addresses. Friends are for something like that. What rewards will I receive if I recommend friends and family? Let's discuss money. You will be given credit each time a qualifying friend or member of your family makes their first Growzo order using the invitation link you provided. Isn't that great news! The best thing is that there is no cap on the number of credits you may earn; therefore, the more people you recommend, the more money you can earn. Your subsequent order will instantly reflect all credits. Credits never run out. What do my friends, family, and/or referrals receive when they make their first purchase? Your loved ones will be rewarded for spreading the word when you refer them, with a credit applied to their first residential order. Your referee must register using the invitation URL you send them using our platform in order to activate the promotion. When checking out, the promotion is immediately applied. However, it won't take effect if an order has already been shipped to the same address during the previous six months. The very first time the referee opens an account with us, it must be used. Visit our Recommend a Friend page for a complete list of terms and conditions. Glad to refer you! How do I find out more about jobs at Growzo? People to join our team are constantly needed! To view the positions available, click here.
Why should I trust Growzo for its quality? Nothing compares to the pleasure of enjoying a delicious fruit or veggie when it is at its freshest. Our knowledgeable farmers are the best and ensure that the product reaches you at its peak of freshness so that we can share the joy of delicious fresh food with you. Everybody we work with is passionate about it, from the producers of the items and the purchasing team to the staff members who make and bring them to you. Where on Growzo can I find sales, bargains, and discounts? Simply navigate to the Growzo Deals page; you'll find it in our site's top navigation. Every day, we add fresh discounts to some of our experts' top picks for the busiest times of the year. What is the source of the items in my order? We know the food is high-quality because we buy it directly from farmers and organic cultivators who produce it. It is immediately delivered to our brand-new, cutting-edge facility, which is designed for the best food treatment. Our team of skilled bakers, packers, product experts, and others guarantees that the food you receive is always of the highest quality. Also, every product is ozone treated at our plant before delivery. So it takes just a few days to deliver from the farm to your door, which means there is less work for middlemen, more profit for the producers, and fresher food for you. What is Growzo subscription module, and how does it work? With a Growzo subscription pass, you can reserve a timeslot in addition to limitless free deliveries. You can thus place as many orders as you'd like without ever having to pay a shipping cost. Additionally, you'll get access to unique discounts and deals. You can start by signing up for a free Growzo subscription Trial. Reach out to help@growzo.com for support. Is there a Growzo app? Download the Growzo app on your Apple or Android mobile to place orders from anywhere. You can keep adding to your shopping throughout the week because it is saved on the PC and the app. How soon will I get my order? Orders can be placed for delivery the following day or up to a week in advance to any of the places we cover. We offer same-day delivery in a lot of places too. Ordering in the morning for delivery in the evening is possible. You can choose from a limited selection of things and have them delivered whenever you need them. What is your guarantee of freshness? We have a 100% Happiness Guarantee because we want to make sure everything is flawlessly packed and fresh. We'll give you the option to return the thing that you do not like. You can also raise a complaint at complaints@growzo.com How do I reorder from my previous purchase? To add favourites to your basket straight away, look for the reorder button in the top right-hand corner of the Growzo website. You may view a list of all of your previous purchases sorted by how many times you've bought each one in the "Your Top Items" section. The same reorder page allows you to shop from previous orders as well as reorder a full item with just one click. Can I modify an order? Go to Your Orders in your account and click the alter button to change an order before the cutoff time specified in your confirmation email. This comes in handy for a lot of our clients when they miss or run out of something. In order to reserve a time slot, you can also start and place an order. Then, throughout the week, you can add items to your cart using the modify tool. Please be aware that in order for us to process your changes, you must finish and save them.
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